Town Services

Town Hall Operating Hours
Town Hall is located at 301 East Main Street and is open from 8:30am until 5:00pm, Monday through Friday.

Numbers To Call
TOWN HALL - 336.454.1138
FAX LINE - 336.886.3504

Water and Sewer Emergency
The Town of Jamestown provides emergency utility service 24 hours a day, 7 days a week. If you are experiencing a water or sewer emergency, please call 336.454.1218 and provide your name, address, phone number, and a short description of your emergency.

WATER AND SEWER EMERGENCY NUMBER - 336.454.1218

Household Hazardous Waste
Residents of Guilford County may take their old computers, television, e-games and old cell phones to Household Hazardous Waste (HHW) Collection Center in Greensboro located at 2750 Patterson St. This is a drive through recycling service for Guilford County residents. View the Guilford County Solid Waste Services Guide for more information.

Wednesday - Friday 10:00 a.m. - 6:00 p.m.
Saturday 8:00 a.m. - 2:00 p.m.

Public Safety

The Town of Jamestown contracts with the Guilford County Sheriff’s Department to provide the Town with 24 hour protection. There is a satellite office located at 211 Hillstone Drive, Jamestown, NC.

The non-emergency telephone number is 336.641.6691. Please call 911 for emergencies.

The Town of Jamestown is in the jurisdiction of Guilford County for animal control. For animal control issues, please call Guilford County Animal Control at 336.641.5992 or 336.641.5990.

Fire Department

The Mission of the Fire Departments
Pinecroft Sedgefield Fire Department is committed to protecting life and property from fire and other emergencies by providing rapid response and educating our community in the area of fire and life safety.

Emergency Preparedness Information

The Guilford County Preparedness Committee is reminding residents that preparing now for weather hazards like extreme heat, as well as possible disease outbreaks and other dangerous situations is critically important. Emergency preparedness measures help people and businesses react safely and efficiently when needed. The committee has developed a web site to help residents prepare for such emergencies. The web site, www.readyguilford.com, is a one-stop-shop for preparedness information in Guilford County.

Streets

The Town of Jamestown maintains approximately 16.38 miles of streets inside the city limits of Jamestown. The North Carolina Department of Transportation (NCDOT) maintains the majority of the major and minor thoroughfares in Jamestown. Streets not maintained by Jamestown or NCDOT are considered private with maintenance responsibility by the property owner(s).

The Town of Jamestown is responsible for snow removal and street repairs on Town-owned streets. For more information, contact Town Hall at 336.454.1138.

Street lights are leased by Jamestown through Duke Energy. To report a street light outage you may call the Town hall, 336.454.1138 or visit this Duke Energy website.

Leaf Collection

The Town of Jamestown’s annual Leaf Collection Program will begin in October and will end in February. The program provides residents with the opportunity to have loose leaves collected at roadside without the need of bagging. The program is operated on a routing system that is based on our staff completing one leaf collection route of the town in approximately 3 to 4 weeks. Once a route is completed, then staff returns to the beginning of the same planned route and begins again.

To participate in the Leaf Collection Program simply:

• Place loose leaves at the edge of your yard. Leaves must not be placed in the street as they will clog storm drains during rain events.
• Remove sticks, rocks, and other debris which can damage the Town’s equipment. If staff encounters debris in the leaf pile, they will discontinue collection at the property.
• Do not park vehicles near your leaves. Town Staff will not risk damaging equipment to collect leaves near private vehicles.

The leaf collection program helps keep leaves from blocking storm drains and prevents decaying leaves from polluting lakes and streams.

In addition to the collection program, residents are encouraged to recycle their leaves by composting or shredding them and using them as fertilizer for lawns and gardens. You can also use leaves as mulch to protect plants and shrubs. For more information on mulching or composting leaves, call the Guilford County Cooperative Extension Service at 336.375.5876.

Jamestown residents can also use the Town’s year-round yard waste collection service. Simply put your leaves in yard waste approved paper bags or town-issued yard waste toter and set them at the curb on Thursdays.

The leaf collection route may change or be delayed due to inclement weather; it does not service private streets.

If you are interested in receiving collected leaves, contact Town Hall at 336.454.1138. In order to receive leaves, you must:

• have a clear dump site for the leaves
• have clear access for the leaf truck
• be able to receive 25 cubic yards (approximately 3 to 4 tons) of wet or dry leaves
• understand the leaf loads may have contaminants
• accept the loads at no charge